Subject Matter:
- PRESCRIPTION FOR IMPROVEMENT
- TIME MANAGEMENT FOR BUSINESS RESULTS
- ORGANIZATION AND PLANNING
- PROFESSIONALISM AND POSITIVE HABITS CREATION
- CUSTOMER DEVELOPMENT
- EFFECTIVE COMMUNICATION
- RELATIONAL MARKETING
- CUSTOMER RETENTION
- FOLLOW-UP AND NETWORKING
- "ROLE PLAY" FOR CUSTOMER INTERACTION
- NEGOTIATING, OVERCOMING OBJECTIONS, AND CLOSING
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